CRM implementation, lifecycle marketing, CX optimization, and performance analytics for small and medium businesses.

Services

Make Every Hour A Peak Hour

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Enterprise-Level Growth Strategies for Everyday Businesses

At Peak Hour Consulting, we bring proven systems and marketing strategies used by enterprise brands to small and medium businesses. Our mission is to help you automate your growth, retain your customers, and operate like a Fortune 500 company without the corporate fluff.

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Experience across automotive, CPG, retail, hospitality, food & bev, healthcare, and services.

Experience across automotive, CPG, retail, hospitality, food & bev, healthcare, and services.

What does Peak Hour Consulting Do?

We help small and medium businesses grow by implementing CRM systems, marketing automation, and customer experience strategies that increase revenue and retention. We also offer consultation on process improvement, P&L and cashflow analysis, staffing optimization, branding, and marketing strategy.

  • CRM that Pays OffFrom selection to setup, automation, and adoption; tools actually move the numbers.

  • Lifecycle that RetainsOnboarding, engagement, and win-back journeys that lift LTV and CX.

  • Analytics that GuideA/B tests, dashboards, KPIs, and VOC that turn data into action.

  • Operations that ScaleSOPs, training, and cadence that teams can sustain.

Services

Previous accomplishments:

  • 19% lift in customer retention and 3.8% higher campaign response through journey optimization and testing.

  • 83% increase in pilot response with predictive retention modeling.

  • $150M+ marketing budget oversight and national vendor management.

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